AV/IT Technician, Marriott Bonvoy

Marriott Bonvoy

Location:

Ghana, Accra

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Job Responsibility:

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
Oversee the set-up of AV equipment in banquet and meeting rooms
Ensure all AV equipment is fully operational, repair or clean equipment when necessary
Label any broken equipment and communicate problems to manager/supervisor
Tape down and dress all loose wire and cable
Check delivered equipment and room set-up against Banquet Event Order
Communicate any additions or deletions to flowsheets to manager/supervisor
Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals
Break-down, remove, and secure equipment when not in use
Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, and support team to reach common goals
Comply with quality assurance expectations and standards
Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Visually inspect tools, equipment, or machines
Perform other reasonable job duties as requested by Supervisors

Requirements:

High School diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

What we offer:

Diverse workforce and inclusive culture
Training, development, and recognition opportunities
Holistic well-being focus
True camaraderie with a diverse group of co-workers

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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