AVP, APAC AML Senior Business Trainer, Citi

Citi

Location:

Malaysia, Kuala Lumpur

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Senior Business Trainer is a seasoned professional role. Applies in-depth disciplinary knowledge to train and develop new and existing analysts to support the execution of their job requirements. The role is integral to successful delivery of training for GFIU AML learners. This position introduces the ICRM AML FIU analysts to the business and guides them to proficiency in AML casework processes, procedures, systems and regulations that enable successful performance in their roles.

Job Responsibility:

Plan, prepare and facilitate blended learning (instructor-led training and/or web-based training) for new-to-role and existing learners in virtual and/or brick and mortar settings
Deliver functional training at a high level of audience satisfaction
Understand impact of changes in procedures, systems, and casework practices
Identify issues/concerns about proposed strategies and recommend appropriate solutions
Ensure consistency in the delivery of regionally and globally developed programs
Maintain reports for control, tracking, and analysis purposes and ensuring appropriate and secure retention of documents
Demonstrate proficiency in systems, processes, and procedures in areas of curriculums delivered and supported
Maintain subject matter expertise in all applicable lines of business, systems, and processes
Own self-development and stay current with professional and industry best practices
Proactively assess learner proficiency and strategize successful solutions to promote success
Identify skill gaps and development opportunities for performance improvement
Deploy systemic performance support
Measure the support deployed
Project Support, Develop, and Enhance Training Courses
Work with Subject Matter Experts, Project Teams and other Stakeholders to define training needs and recommend training solutions to meet analyst training needs to support a business change
Work with stakeholders in developing training materials to support training needs, including, instructor-led materials, facilitation guides, examples, exercises and assessments
Create project plans, training execution timelines, and maintain documentation
Attend project meetings to understand scope and impact to training population
Work with project management and colleagues to implement appropriate milestones in line with project timelines
Post-implementation, measure learner performance via various feedback loops, identify any opportunities for enhancement and/or supplemental training
Support internal and external testing reviews
Ensure 100% accuracy in all documentation
Ensure all training artifacts are stored in alignment to internal requirements in support of MCA testing
Support MCA/internal/ external audit and/or regulatory testing and reviews by providing accurate and thorough artifacts and other documentation on demand, often with very short deadlines
Support Periodic Training Reports to Stakeholders
Ensure timely and accuracy of reports before publishing to stakeholders
Ensure all reports are stored for easy reference
Attend to queries relating to the reports
Build relationships with colleagues, management, and stakeholders around the globe
Interacting and working with other areas within ICRM and Citi, as necessary
Implement best practices
Identify areas for improvement
Deploy appropriate solutions and intervention
Improve training plans and materials

Requirements:

Five to eight years anti-money laundering transaction monitoring analysis
English and Mandarin (Simplified and Traditional Chinese) bilingual
Ability to read and write in English and Mandarin (Simplified and Traditional Chinese)
Experience as an AML SME
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong organizational and time management skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint), training tracking technologies

Nice to have:

Some knowledge of Compliance laws, rules, regulations, risks and typologies
Some knowledge in area of focus (Corporate Banking, Consumer Banking, Markets, Cards – Citi Lines-of-Businesses)
ACAMS Certification

What we offer:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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AVP, APAC AML Senior Business Trainer