AVP, Software Engineering - TPA & Payor Solutions, CVS Health

CVS Health

Location:

United States, Irving

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

185400.00 - 375950.00 USD / Year

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Job Description:

The AVP – TPA & Payor Solutions Technology position at CVS Health is responsible for leading technology strategy and delivery for Aetna’s TPA and Payor business. This includes managing a staff of 350, overseeing a portfolio of investments, and ensuring alignment between business and technology, with a focus on operational leadership, innovation, industry awareness, and system stability.

Job Responsibility:

Operational Leadership: Lead the organization end-to-end, ensuring alignment between business and technology, and delivering on shared outcomes
Business Partnership: Develop business-aligned technology strategies focused on disrupting and transforming the portfolio
Strategic Development: Create a North Star strategy for the portfolio and align people, process and technology into an executable framework
People Management: Strategically manage a staff of 350 resources while maintaining target ratios to achieve enterprise goals
Program/Project Delivery: Manage a portfolio of investments in the $20-40M range, ensuring projects are executed on time, on budget, and with quality
Industry Awareness: Stay updated on industry advancements, new business models, and prepare technology systems accordingly
Operational Efficiencies: Optimize efficiencies through augmentation and automation brought by DevSecOps, increased test automation, simplified architectural designs, AI, etc
System Stability: Ensure stability of over 100 applications, manage production incidents, analyze and resolve root causes, and improve code and test quality towards a zero-incident target state
Innovation and Delivery: Partner with third parties to maximize innovation and delivery
Business Case Development: Develop business cases to drive innovation and disruption
Product model: Drive the project to product transformation ensuring we are constantly evolving our services

Requirements:

15+ years of experience in technology leadership and delivery, with a track record of building and growing teams
5+ years of experience in healthcare, focusing on network, provider, and claim systems, with an understanding of both payor and provider perspectives
Deep experience leading large-scale, globally distributed teams, and ensuring the health and stability of production operations
Experience in financial management of large corporate portfolios and cost center expenses
Technical expertise in triaging, understanding, and solving complex challenges across various technology stacks, enterprise integrations, and vendor platforms
Familiarity with various delivery methodologies, including Scaled Agile (SAFE), Scrum Agile, and hybrid Agile/Waterfall models
Experience in technology delivery within highly regulated sectors such as healthcare or financial industries
Excellent communication and presentation skills, with the ability to distill complex topics into understandable information
Ability to engage deeply with technology teams and explain complex problems and solutions to business partners and senior leaders
Proven ability to establish and sustain professional relationships through close business partnerships
Provide mentorship, coaching, and development to immediate leadership and extended teams

Nice to have:

Experience leading digital enablement and transformative initiatives
Experience optimizing and enhancing legacy systems with newer technology or practices

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost wellness programs including screenings, tobacco cessation, and weight management
confidential counseling
financial coaching
Paid time off
flexible work schedules
family leave
dependent care resources
tuition assistance
retiree medical access

Additional Information:

Job Posted:

March 19, 2025

Expiration:

July 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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AVP, Software Engineering - TPA & Payor Solutions