Axway B2B Senior Software Engineer, Sopra Steria

Sopra Steria

Location:

India, Noida

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The role requires ability to engage with Client directly and to work in a team with a greater level of independence and ownership. Should be able to work on L2/L3 support having good analytical and diagnostic and RCA ability. The other details e.g. Technical, Process etc. are given below.

Job Responsibility:

Engage with Client directly and to work in a team with a greater level of independence and ownership
Work on L2/L3 support having good analytical and diagnostic and RCA ability
Handle production applications patching and upgrade
Monitor service interruption alerts and troubleshoot them as per SLA
Address live issues and resolve them within pre-defined SLAs with improved productivity and quality
Prioritize the tasks and allocate within the team members

Requirements:

Unix – Good knowledge on Unix OS and its commands along with scripting skills
Linux – knowledge of Linux commands
SQL- Good knowledge of SQL and Database concepts
Putty, Toad
Basic networking concepts. Protocols – FTP, sFTP, TCP/IP etc is desirable
Candidates having working Knowledge on Axway Track & Trace product will get preference. However, working experience on any Track & Trace product in the Serialization area like Tracelink etc can also be considered
Prior experience in handling production applications patching and upgrade experience is must
Understanding of healthcare domain and global serialization regulations and experience installing, configuring, deploying, documenting, and testing system to meet specific business requirements is must
Knowledge of global pharma industry standards/guidelines to enable serialization for manufacturing, logistics like Rule, GCP, Serialization Profile, GTIN and its Range setup, etc., Hands on configuration to realize business requirements is must
Familiarity with database management systems, data analysis tools, and IT systems used in supply chain management in healthcare domain is desirable
Familiarity to prepare project documentation, including Work instruction, process maps, and training materials is desirable
Strong communication and client interfacing skills
Should be able to coordinate with Multiple Onshore and Offshore teams during day to day activities and maintenances
Willing to work in 24X7 shifts (Can be APAC, U.K, U.S Shift) and open to work in night shift on rotation basis
Quick learner with an ability to acquire new skills in short time
Flexible to work with and good team player
Application/Production Support in 24X7 model. Production support experience(better if has some managed services exposure also)
Should be able to work on L2/L3 support having good analytical and diagnostic and RCA ability
Application patching and upgrade experience
Monitoring service interruption alerts and troubleshooting them as per SLA
Addressing live issues and resolving them within pre-defined SLAs with improved productivity and quality
Familiarization of ITIL concepts and experienced in use of service management tool like ServiceNow, etc
Should be good in prioritizing the tasks and allocating within the team members
B.Tech [Computer Science] or B.E.[Computer Science] or M.C.A.

Nice to have:

Familiarity with database management systems, data analysis tools, and IT systems used in supply chain management in healthcare domain
Familiarity to prepare project documentation, including Work instruction, process maps, and training materials

What we offer:

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Additional Information:

Job Posted:

March 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Axway B2B Senior Software Engineer