Back of House Manager, Marriott Bonvoy

Back of House Manager

Marriott Bonvoy

Location:

Jordan, Amman

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

Manages daily kitchen utility operations and staff
Orders and manages necessary supplies
Schedules events, programs, and activities
Monitors inflow of ordered materials
Conducts inventories
Controls inventories of food, equipment, smallware, and liquor
Inspects supplies, equipment, and work areas
Investigates employee accidents
Supervises employees
Ensures compliance with laws and regulations
Ensures compliance with food handling and sanitation standards
Informs and updates executives, peers, and subordinates
Leads kitchen team
Provides leadership, vision, and direction
Ensures productivity level of employees
Serves as a role model
Achieves and exceeds goals
Celebrates successes
Encourages mutual trust, respect, and cooperation
Communicates performance expectations
Establishes and maintains open, collaborative relationships with employees
Participates in managing department's controllable expenses
Strives to improve service performance
Solicits employee feedback
Ensures exceptional customer service
Manages day-to-day operations
Emphasizes guest satisfaction
Manages and conducts human resource activities
Provides guidance and direction to subordinates
Recruits, interviews, selects, hires, and promotes employees
Trains employees in safety procedures
Provides feedback to individuals
Reviews employee satisfaction results
Ensures disciplinary procedures and documentation are completed
Ensures property policies are administered fairly and consistently
Ensures utility staff is properly trained
Participates in employee progressive discipline procedures

Requirements:

High school diploma or GED
4 years experience in procurement, food and beverage, culinary, or related professional area
OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in procurement, food and beverage, culinary, or related professional area

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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