Bank Teller / Member Services Representative, Robert Half

Bank Teller / Member Services Representative

Robert Half

Location:

United States, Mountain View

Category:

Banking

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Bank Teller / Member Services Representative. This role is pivotal in delivering exceptional service to our clients while performing a variety of financial transactions accurately and efficiently.

Job Responsibility:

Provide exceptional customer service to clients by promptly and courteously addressing their inquiries, concerns, and transactional needs
process a variety of financial transactions, including deposits, withdrawals, transfers, and loan payments, accurately and efficiently
educate clients on various banking products and services, assisting them in selecting the appropriate solutions to meet their financial goals
handle cash transactions with precision, ensuring compliance with banking regulations and security procedures
balance cash drawers and reconcile transactions at the end of each shift to maintain accuracy and accountability
promote and cross-sell bank products and services to meet established goals and enhance the overall customer relationship
assist clients with account inquiries, account maintenance, and online banking services
adhere to all regulatory requirements, policies, and procedures to ensure compliance and mitigate risk

Requirements:

High school diploma or equivalent
associate's or bachelor’s degree in finance, business, or related field preferred
prior experience in customer service, preferably in a banking or financial services environment
strong interpersonal and communication skills, with a friendly and professional demeanor
ability to work efficiently in a fast-paced environment while maintaining attention to detail
basic math skills and proficiency in handling cash accurately
familiarity with banking software and technology, including online banking platforms
commitment to upholding ethical standards and maintaining client confidentiality
flexibility to work a varied schedule, including weekends and evenings, as needed

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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