Banking Controls Assessment and Testing Lead, Senior Vice President

• Supports the Banking Controls Testing Utility by leading a team responsible for assessing control design, designing control assessment tools and developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights
• Carries key responsibility for Control Design Assessment (CDA) by influencing the design of the quality review process, defining the work plan, and resolving escalations
• Performs decision-making of control assessment design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions
• Has the ultimate decision on controls assessment outlier escalations
• Handles control assessment interactions with senior managers at Director or Managing Director levels
• Maintains relationships and drives accountability with partners and stakeholders to drive control assessment success in support of the business's strategy
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials
• Works with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses to assure appropriate management of Compliance and Operational Risks applicable to the Banking business
• Oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with Banking
• Approves assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation
• Maintains resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training
• Supports team members on topics ranging from testing design and execution to performance management and control assessment platforms basics
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment testing
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments
• Sets ambitious and measurable control testing goals for self and teams that align to business strategy and support business strategy realization
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• Supports other relevant work efforts of department where needed and as directed by their manager

• Relevant experience in Risk and Control, including direct or indirect managerial experience
• Experience managing Compliance and Operational Risks in a first line role, or experience in a second- or third-line assurance or testing role
• Experienced in Banking products and distribution channels
• Subject matter expert on controls design, execution and/or control testing
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
• Effective communication, written and presentation skills
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
• Demonstrated analytical ability
• Independent thinker and able to provide value-adding credible challenge to businesses/functions
• Proficient in developing new ideas to mitigate risk and improve current processes
• Prioritizes high impact potential problems effectively
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds
• Ability to balance strategic priorities with tactical actions
• Excellent communication skills required to negotiate internally, often at a senior level
• Experience of human-centered control design an advantage
• University degree preferred

Experience of human-centered control design

• Competitive base salary (annually reviewed)
• Hybrid working model (up to 2 days working at home per week)
• Additional benefits supporting well-being, living well, and saving well
• Commitment to diversity and inclusion