Banquet - Operations Executive, Marriott Bonvoy

Banquet - Operations Executive

Marriott Bonvoy

Location:

Singapore, Singapore

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

Job Responsibility:

Communicate service needs to chefs and stewards
Total charges for group functions and present checks to group contacts
Ensure banquet rooms, restaurants, and coffee breaks are ready for service
Inspect the cleanliness and presentation of all china, glass, and silver
Check in with guests to ensure satisfaction
Set tables according to type of event and service standards
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas
Follow all company and safety and security policies and procedures
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of employees
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
Stand, sit, or walk for an extended period of time
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience
None

What we offer:

Diverse workforce
Inclusive, people-first culture
Empowered to be creative, thoughtful and compassionate
Learn and exemplify the Gold Standards

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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