Banquet Manager, Marriott Bonvoy

Banquet Manager

Marriott Bonvoy

Location:

United States, Chicago

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

69000.00 - 89000.00 USD / Year

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Job Description:

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility:

Directs and motivates team
Monitors and controls financial and administrative responsibilities
Provides clear and concise communications
Identifies training opportunities
Manages departmental inventories
Schedules banquet service staff
Conducts monthly department meetings
Acts as a liaison to the kitchen staff
Leads shifts and actively participates in servicing events
Interacts with guests to obtain feedback
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Reviews comment cards and guest satisfaction results
Communicates and executes departmental and property emergency procedures
Observes service behaviors of employees
Participates in the development and implementation of corrective action plans
Attends and participates in all pertinent meetings

Requirements:

High school diploma or GED
2 years experience in event management, food and beverage, or related professional area

Nice to have:

Knowledge of food and wine pairings
Understanding of current event trends

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits
Stock awards
Deferred compensation plans

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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