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We are in search of an inspiring servant leader with proven leadership experience to spearhead our dynamic team. This individual is more than just a manager; they embody the ethos of teamwork and collaboration, always ready to roll up their sleeves and dive into the trenches when necessary. Their leadership style harnesses the collective strength of a motivated and driven team, encouraging innovation and excellence every step of the way. Join us in shaping the future—together.
Job Responsibility:
Supervising and coordinating all activities of multiple food and beverage revenue outlets
Financial responsibility for over $4m in food sales, $500,000 in beverage sales annually
Directly supervising outlets manager or supervisor and assistant banquet manager
Hiring, training and coaching line staff
Administrative duties including scheduling, payroll and end of event accounting
Recruiting, training and supervising banquet staff
Managing budgets and statistical and financial recordkeeping
Preparing and presenting staffing and sales reports
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Assisting in marketing and promotions of hotel and department
Overseeing product stock levels
Interacting with guests and handling customer inquiries and complaints
Assisting in special event coordination and reservations
Meets and greets guests upon arrival and departure of events
Makes recommendations on upgrading equipment and service levels
Cash handling and administrative duties
Direct FOH contact for all social events
Continuously monitors operation and makes suggestions and improvements on service
Oversees performance management for FOH staff including annual merit team increases
Responsible for establishing and ensuring all the controls including bi-annual inventory controls are met
Works as a host for all social events, managing every aspect of the event from start to finish
Performs 'manager' on duty as needed
Requirements:
2+ years of management experience in hotel or banquet facility setting leading a team of 40+ required
Computer proficient with tools such as Microsoft outlook, excel and word
Proven leadership skills
High School Diploma or GED
What we offer:
Incentive plan
Generous health and well-being programs
401(k) and pension plan
Career development opportunities
Tuition reimbursement
Flexible work
Time off allowances
Free meals
Sheraton/Marriott employee discount at participating hotels
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