Banquet Manager, Marriott Bonvoy

Banquet Manager

Marriott Bonvoy

Location:

India, Mumbai

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility:

Projects supply needs for the department
applies knowledge of all laws, as they relate to an event
understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
adheres to and reinforces all standards, policies, and procedures
maintains established sanitation levels
manages departmental inventories and maintains equipment
uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
schedules banquet service staff to forecast and service standards, while maximizing profits
assists team in developing lasting relationships with groups to retain business and increase growth
sets goals and delegates tasks to improve departmental performance
conducts monthly department meetings with the Banquet team
acts as a liaison to the kitchen staff
leads shifts and actively participates in the servicing of events
interacts with guests to obtain feedback on product quality and service levels
responds to and handles guest problems and complaints
empowers employees to provide excellent customer service
observes service behaviors of employees and provides feedback to individuals
monitors progress and leads discussions with staff
participates in the development and implementation of corrective action plans
attends and participates in all pertinent meetings

Requirements:

High school diploma or GED
2 years experience in the event management, food and beverage, or related professional area

What we offer:

Training opportunities
development opportunities
recognition programs

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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