Banquet Supervisor

• Serve food courses and alcoholic beverages to guests
• Answer questions on menu selections
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
• Follow cycle time guidelines for all meals
• Maintain cleanliness of work areas throughout the day
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Inspect the cleanliness and presentation all china, glass, and silver prior to use
• Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed
• Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
• Follow all company and safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Support team to reach common goals
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or G.E.D. equivalent
• At least 2 years of related work experience
• No supervisory experience
• No license or certification required

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers, luxury environment with a focus on holistic well-being