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We are hiring for a Banqueting Floor Manager based at The Sheraton Grand London Park Lane Hotel. The role involves supervising staff, maintaining service standards, and generating new ideas for service and products. The position offers world-class training, discounted room nights, and flexible benefits.
Job Responsibility:
Supervising Banquet Strikers, Heart of House Porter, Banquet Casual & Agency staff
Maintain Sheraton standards in product and procedure
Maintain all Banquet Operations standards as per current European Minimum Standards
Maintain service strategy for Banquet Operations
Effectively and positively manage changes in operation, policy and procedures, with direct reports
Provide regular feedback on progress/ reports/ magazines/ trade press within the industry and how new concepts may be applied to our product
Requirements:
Knowledge of all F&B Standard operating procedures
Quality presentation
Knowledge of service and products
Sound knowledge of Banqueting Kitchen
Ability to assess quality control and adherence to service standards
Knowledge of and implementation of Laws relating to liquor liability, local health and sanitation standards and contract law
Ability to assess correct work loads for those supervised
Working knowledge of labour laws
Nice to have:
Generate new ideas for service and products
Generate new ideas on signature services
Generate new ideas on standards and setup of meeting rooms
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