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The Banquets Executive Meeting Specialist at The Westin Ottawa will assist in ensuring optimum service to guests, maintain cleanliness, and follow all company policies and procedures. The role involves engaging with guests, supporting team goals, and performing various tasks to enhance guest experience.
Job Responsibility:
Assist other departments when needed
Maintain cleanliness of work areas
Stand, sit, or walk for extended periods
Read and verify information
Enter and locate work-related information
Exchange information with other employees
Engage guests in conversation
Follow safety and security policies
Report accidents and unsafe conditions
Complete safety training
Follow company policies
Ensure uniform and personal appearance are clean
Maintain confidentiality
Protect company assets
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear language
Prepare and review written documents
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
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