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As a Bar Supervisor, you will play a pivotal role in overseeing the daily operations in Food and Beverage outlets at The Westin Brisbane and Four Points by Sheraton. Acting as a leader on the floor, you will ensure seamless service delivery while maintaining brand standards and creating a positive, motivated team environment. You’ll have the opportunity to supervise a variety of venues including the Club Lounge, Settimo, in-room dining, and Four Points, with a main focus on The Charles Bar, offering a dynamic and rewarding leadership experience.
Job Responsibility:
Oversee daily operations across assigned F&B venues, ensuring smooth and efficient service
Monitor staff performance, providing guidance and support to maintain high quality service
Conduct pre-shift briefings to communicate goals, updates and service expectations
Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere
Monitor the quality of food and beverages and service to ensure guest satisfaction
Strong team work to lead your section during busy period and supports team efforts ensuring smooth operations
Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
Ensuring staff upholds brand values and ensure consistent delivery of high-quality service
Assist in monitoring stock levels and placing orders to avoid shortages
Conduct regular checks on cash handling, billing and POS system accuracy
Requirements:
Previous supervisory/managerial experience in a similar role or fast-paced environment
Exceptional people management and interpersonal skills along with strong communication skills
The confidence to promote ideas and make sound decisions under pressure
Outgoing, enthusiastic, and approachable, with the ability to create a welcoming and vibrant atmosphere
Strong analytical and problem-solving skills, with a proactive mindset toward operational challenges
Must hold a Responsible Service of Alcohol (Queensland)
Be available to work over a 7-day rotating roster which will include working evenings, early starts, public holidays, and weekends
What we offer:
Uniform
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
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