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The role involves providing personalized customer service in the beauty zone, leveraging sales techniques to drive sales and meet goals, maintaining cleanliness and compliance standards, and participating in ongoing training to stay updated on the latest beauty trends and products.
Job Responsibility:
Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships
Engage in conversation with each customer as they enter the beauty zone
listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice
Maneuver in a conversation to stimulate a different thought process
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships
Participate in and represent company sales programs or events that positively impact business
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
Execute the established sales plan by meeting the sales budget and tracking your progress to success
Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care
Requirements:
Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and 'Peak' Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
Must be at least 18 years old
Nice to have:
Prior Beauty Sales Experience
Current knowledge of beauty products and brands
Strong passion for beauty
High school diploma or equivalent preferred
What we offer:
Exposure to the latest and greatest product in the industry through brand interaction, training, and more
Gratis (free samples)
Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives
Helping people on their path to better health
Full range of medical, dental, and vision benefits
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