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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Job Responsibility:
Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships
Engage in conversation with each customer as they enter the beauty zone
listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice
Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships
Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner
Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines
Execute the established sales plan by meeting the sales budget and tracking your progress to success
Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care
Compete with yourself to beat prior sales goals and max out sales budget
Maintain a professional appearance in compliance with company guidelines at all times
Be plugged in, curious and excited about all of the latest beauty trends and techniques
Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!
Requirements:
Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and 'Peak' Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
Must be at least 18 years old
Nice to have:
Prior Beauty Sales Experience
Current knowledge of beauty products and brands
Strong passion for beauty
High school diploma or equivalent preferred
What we offer:
Exposure to the latest and greatest product in the industry through brand interaction, training, and more
Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out
Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives
You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!
The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
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