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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Responsibility:
Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships
Engage in conversation with each customer as they enter the beauty zone
listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice
Maneuver in a conversation to stimulate a different thought process
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships
Participate in and represent company sales programs or events that positively impact business
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner
Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current
Execute the established sales plan by meeting the sales budget and tracking your progress to success
Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care
Compete with yourself to beat prior sales goals and max out sales budget
Maintain a professional appearance in compliance with company guidelines at all times
Be plugged in, curious and excited about all of the latest beauty trends and techniques
Seek to further your product knowledge and client service skills
Requirements:
Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and 'Peak' Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
Must be at least 18 years old
Nice to have:
Prior Beauty Sales Experience
Current knowledge of beauty products and brands
Strong passion for beauty
High school diploma or equivalent preferred
What we offer:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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