Bell Captain, Marriott Bonvoy

Bell Captain

Marriott Bonvoy

Location:

Singapore, Singapore

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Bell Captain role at The Singapore EDITION involves welcoming and assisting guests, managing luggage storage and retrieval, arranging transportation, and providing exceptional hospitality services while serving as a role model to the team.

Job Responsibility:

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities
Open doors and assist guests/visitors entering and leaving property
Assist with luggage storage and retrieval
Transport guest luggage to and from guest rooms and/or designated bell area
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation for guests/visitors
Dispatch bell staff or valet staff as needed
Communicate parking procedures to guests/visitors
Follow up with guests to ensure their requests or problems have been met
Serve as a departmental role model
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
Comply with company policies and procedures
Maintain awareness of undesirable persons on property premises
Ensure uniform and personal appearance are clean and professional
Speak with others using clear and professional language
Assist individuals with disabilities
Perform other reasonable job duties as requested by Supervisors

Requirements:

High School diploma or G.E.D. equivalent
At least 1 year of related work experience
Less than 1 year supervisory experience

What we offer:

Equal opportunity employer
Diverse workforce
Inclusive, people-first culture

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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