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Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. You will greet and assist guests, provide information about the property and local attractions, handle luggage and transportation needs, and uphold the property's luxury service standards.
Job Responsibility:
Greet and escort guests to rooms
assist guests in and out of vehicles and luggage handling
provide information about property amenities, services, and local attractions
arrange transportation and communicate parking procedures
maintain awareness of undesirable persons and ensure guest safety
speak with others professionally and maintain confidentiality
comply with quality standards and company policies
report accidents and unsafe conditions
maintain cleanliness and professionalism of personal appearance
Requirements:
High school diploma or G.E.D. equivalent
ability to lift objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance
ability to stand, sit, or walk for extended periods
ability to move over sloping, uneven, or slippery surfaces
ability to bend, twist, pull, stoop, and reach overhead and below the knees
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