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The Bellman or Bellwoman at Marriott St. Louis Grand is responsible for greeting and escorting guests, assisting with luggage, providing information about property amenities, and ensuring a high level of guest satisfaction. The role requires physical activity, professionalism, and adherence to company policies.
Job Responsibility:
Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities and services
Identify and explain room features
Transport guest luggage
Assist with luggage storage and retrieval
Assist guests with loading/unloading luggage
Supply directions
Arrange transportation
Communicate parking procedures
Follow company policies
Maintain awareness of undesirable persons
Ensure uniform and personal appearance are professional
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