Bellman, Marriott Bonvoy

Bellman

Marriott Bonvoy

Location:

Thailand, Bangkok

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Bellman at The Ritz-Carlton Residences Bangkok is responsible for greeting and escorting guests, assisting with luggage, providing information about property amenities, and ensuring the delivery of The Ritz-Carlton's Gold Standards. The role requires physical stamina, professionalism, and a commitment to exceptional guest service.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests/visitors
Follow all company policies and procedures
Report accidents, injuries, and unsafe work conditions
Maintain awareness of undesirable persons on property premises
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Comply with quality assurance expectations and standards
Read and visually verify information in a variety of formats
Move at a speed required to respond to work situations
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects
Move over sloping, uneven, or slippery surfaces
Reach overhead and below the knees
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Chance to be proud of the work you do
Opportunity to work with an amazing global team
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Non-discrimination on any protected basis

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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