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The Bellstand Attendant at W Bellevue is responsible for greeting and escorting guests, assisting with luggage, providing information about property amenities, and ensuring a high level of guest satisfaction. The role requires physical stamina, excellent communication skills, and a professional appearance.
Job Responsibility:
Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage
Assist with luggage storage and retrieval
Arrange transportation for guests
Communicate parking procedures
Follow company policies and procedures
Maintain awareness of undesirable persons
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests
Speak with others using clear and professional language
Develop and maintain positive working relationships
Comply with quality assurance expectations
Move, lift, carry, push, pull, and place objects
Perform other reasonable job duties as requested by Supervisors
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