Bellstand Attendant, Marriott Bonvoy

Bellstand Attendant

Marriott Bonvoy

Location:

United States, Chicago

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

15.45 USD / Hour

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Job Description:

The Bellstand Attendant at The Westin Michigan Avenue Chicago is responsible for greeting and escorting guests, assisting with luggage, providing information about property amenities, and ensuring a high level of guest satisfaction. The role requires physical activity, excellent communication skills, and adherence to company policies and procedures.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation
Communicate parking procedures
Follow company policies and procedures
Report accidents, injuries, and unsafe work conditions
Maintain awareness of undesirable persons
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Comply with quality assurance expectations and standards
Read and visually verify information
Move at a speed required to respond to work situations
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects
Move over sloping, uneven, or slippery surfaces
Reach overhead and below the knees
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Nice to have:

Passionate
Active
Optimistic
Adventurous

What we offer:

Health care benefits
Retirement benefits
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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