Bellstand Attendant, Marriott Bonvoy

Bellstand Attendant

Marriott Bonvoy

Location:

United States, Dallas

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Bellstand Attendant at The Ritz-Carlton Dallas Las Colinas is responsible for greeting and escorting guests, assisting with luggage, providing information about property amenities, and ensuring a high standard of guest service. The role requires physical activity, adherence to company policies, and maintaining a professional appearance. The position is full-time and onsite.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation
Communicate parking procedures
Follow all company policies and procedures
Maintain awareness of undesirable persons
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Comply with quality assurance expectations
Read and visually verify information
Move at a speed required to respond to work situations
Stand, sit, or walk for an extended period
Move, lift, carry, push, pull, and place objects
Move over sloping, uneven, or slippery surfaces
Reach overhead and below the knees
Perform other reasonable job duties as requested

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Equal opportunity employer
Diverse workforce
Inclusive, people-first culture
Non-discrimination policy
Empowerment to be creative, thoughtful, and compassionate
Chance to be proud of the work you do
Opportunity to join a global team
Chance to become the best version of you

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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