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This role primarily focuses on managing and enhancing employee benefits programs in the financial services industry. You will be part of a team responsible for maintaining accurate records, assisting employees, ensuring compliance with regulations, and improving benefits communications and reporting.
Job Responsibility:
Administer employee benefits programs, including medical, dental, vision, FSA, 401k, and more
Keep track of benefits eligibility and assist employees with their inquiries
Maintain precise records in HR systems for efficient management
Ensure all processes are compliant with state and federal regulations
Collaborate with other HR functions for seamless operations
Handle processes related to COBRA administration
Contribute to the improvement of benefits communications and reporting
Manage and resolve customer inquiries using CRM
Monitor customer accounts and take appropriate actions
Process customer credit applications using software like ADP - Financial Services, ADP Workforce Now, and Ceridian
Requirements:
Minimum of 3 years of experience as a Benefits Analyst or similar role
Proficiency in ADP - Financial Services
Experience using ADP Workforce Now
Familiarity with Ceridian software
Ability to use Cisco Webex Meetings for remote communication
Demonstrated skills in CRM usage
Proven experience in auditing processes
Deep understanding of Benefit Functions
Experience in Claim Administration
Knowledge of COBRA Administration procedures
Excellent communication skills, both written and verbal
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