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We are offering a long-term contract employment opportunity for a Bilingual Administrative Assistant in Richmond, Virginia. As an Administrative Assistant, your role will be focused on managing customer interactions, data entry tasks, and maintaining effective communication through various channels.
Job Responsibility:
Respond to inbound calls and effectively address customer queries
Ensure high-quality customer service at all times
Perform data entry tasks with accuracy and efficiency
Manage email correspondence and ensure prompt responses
Handle both inbound and outbound calls as required
Proficiently use Microsoft Excel for data management and analysis
Utilize Microsoft Outlook for internal and external communication
Create and edit presentations using Microsoft PowerPoint
Draft and edit documents using Microsoft Word
Schedule appointments and manage calendars effectively
Requirements:
Demonstrated experience in answering inbound calls in a detail-oriented manner
Must be fluent in Spanish
Proven customer service skills and ability to handle client inquiries effectively
Proficiency in data entry with a keen attention to detail and accuracy
Experience in managing email correspondence and ensuring timely responses
Ability to handle both inbound and outbound calls, maintaining excellent communication skills
Advanced knowledge of Microsoft Excel, and ability to create and manage spreadsheets
Skilled in using Microsoft Outlook for email management, scheduling, and task organization
Proficiency in creating presentations using Microsoft PowerPoint
Experience in drafting and editing documents in Microsoft Word
Ability to schedule appointments, manage calendars and coordinate meetings effectively
What we offer:
medical, vision, dental, and life and disability insurance
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