Bilingual Customer Service Representative, Robert Half

Bilingual Customer Service Representative

Robert Half

Location:

United States, Woodland Hills

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Robert Half seeks professional Bilingual Customer Service Representatives to maintain solid customer relationships, handle questions and concerns, resolve complaints, and perform data entry and research tasks. Applicants must have strong communication skills, be proficient in Microsoft Word and Excel, and have preferred bilingual capabilities in English and Spanish. Previous customer service experience with conflict-resolution is considered a plus.

Job Responsibility:

Assist customers in Spanish and English over the phone
receiving and placing customer service telephone calls
maintaining solid customer relationships by handling questions and concerns with speed and professionalism
resolving customer complaints
managing database records
drafting status reports on customer service issues
data entry and research as required to troubleshoot customer problems.

Requirements:

Excellent communication skills
knowledge of Microsoft Word, Excel, and customer database systems
ability to speak English and Spanish highly preferred
previous customer service experience with conflict-resolution is a plus.

Nice to have:

Previous customer service experience with conflict-resolution.

What we offer:

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
competitive compensation
free online training.

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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