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We are opening a position for a Billing Clerk, offering a hybrid role balancing on-site and remote work. Responsibilities include handling customer accounts, ensuring billing accuracy, data integrity checks, creating and revising invoices, resolving issues, and complying with SOX controls. Applicants should be proficient in Microsoft Excel, familiar with About Time software, knowledgeable in finance and billing procedures, and possess strong communication and customer service skills.
Job Responsibility:
Accurately process customer credit applications in a timely manner
Maintain precise records of customer credit
Handle customer accounts and take necessary actions
Review and scrutinize customer accounts to ensure correct billing
Carry out customer data integrity checks and investigate any suspicious items before billing
Compile, analyze, and validate customer revenue with assistance from experienced team members
Create and revise manual invoices as required
Resolve customer issues through research
Create and process adjustments in customer billing
Handle customer refund requests
Collaborate with team members to understand how to resolve customer credit balances
Comply with all SOX required controls
Perform specific duties related to Landfill and Transfer Station billing when required.
Requirements:
Must possess strong customer service skills
Proficient in Microsoft Excel
Experience in training and supervising staff
Demonstrated ability to handle invoices and conduct research
Knowledge of Accounts Receivable (AR)
Familiarity with About Time software
Understanding of finance and billing procedures
Experience in check processing and revenue accounting
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