Billing Clerk, Robert Half

Billing Clerk

Robert Half

Location:

United States, Phoenix

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are offering a long-term contract employment opportunity for a Billing Clerk in our office. As an integral part of our team, your role will involve managing various aspects of ticket resolution, ensuring accurate and complete information, and collaborating with internal teams for effective issue resolution.

Job Responsibility:

Accurately processing and documenting ticket information
Identifying and correcting discrepancies or incomplete tickets
Communicating effectively with internal teams to clarify ticket details and resolve issues
Collaborating with other departments or teams to ensure timely ticket closure and effective resolution of issues
Taking full ownership of the ticket closure process, ensuring all steps are completed and issues are resolved before closing
Providing feedback and support to team members to improve processes

Requirements:

Accurately processing and documenting ticket information
Identifying and correcting discrepancies or incomplete tickets
Communicating effectively with internal teams to clarify ticket details and resolve issues
Collaborating with other departments or teams to ensure timely ticket closure and effective resolution of issues
Taking full ownership of the ticket closure process, ensuring all steps are completed and issues are resolved before closing
Providing feedback and support to team members to improve processes
Utilizing computer skills in a Microsoft Office/Windows environment, including proficiency in data entry and ten-key
Leveraging knowledge of Microsoft Excel, Teams, and Outlook
Maintaining a strong attention to detail and ability to prioritize tasks and manage time efficiently
Adapting to new processes, tools, or changing priorities in a fast-paced environment while maintaining a detail oriented demeanor
Demonstrated proficiency in Microsoft Excel and Microsoft Outlook
Previous experience or training in billing procedures
Familiarity with the 'About Time' system is desirable
Strong communication skills, both written and verbal
Ability to identify and resolve discrepancies
Experience in closing billing cycles
Proficiency in 10 key skills
General computer skills, preferably in a Windows environment
Experience with a ticketing system
Ability to take corrective action when necessary
Experience working with internal teams
Maintain a detail oriented demeanor at all times
Ability to meet or exceed performance targets
Experience in photocopying and scanning documents
Familiarity with the billing software 'Billing'
Ability to resolve issues effectively and efficiently

Nice to have:

Familiarity with the 'About Time' system
Experience in photocopying and scanning documents
Familiarity with the billing software 'Billing'

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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