Billing Manager/Office Manager, Robert Half

Billing Manager/Office Manager

Robert Half

Location:

United States, Wilmington

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes.

Job Responsibility:

Accurately process patient claims and predeterminations to insurance companies
Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent
Timely respond to emails and client inquiries
Efficiently answer phone calls and respond to voicemails
Maintain and organize patient medical records in a systematic manner
Collect estimated co-payments and diligently follow up on existing balances
Explain treatment plans to patients in an understandable manner
Verify insurance coverage details and keep them updated
Maintain up-to-date insurance bluebooks
Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks
Annually re-credential to stay in-network with current insurance plans

Requirements:

2+ years of medical billing and credentialing experience
SoftDent software experience preferred
Demonstrated experience in follow-up and collections
Strong proficiency in Microsoft Office Excel and PowerPoint

Nice to have:

Associates/Bachelors degree in Accounting/Finance/Business Administration

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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