Billing Specialist, Robert Half

Billing Specialist

Robert Half

Location:

United States, Oconomowoc

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Robert Half is partnering with a healthcare client in the recruiting for a Billing Specialist to oversee their billing operations, ensuring smooth, accurate, and efficient processes. The ideal candidate will have a strong understanding of billing systems, healthcare revenue cycles, and customer service. The Billing Specialist will work collaboratively with our accounting, administrative, and resident services teams to maintain compliance, resolve discrepancies, and support the financial health of the organization.

Job Responsibility:

Prepare and process monthly resident billing statements for services, housing, and additional care
Ensure accurate calculation of fees, expenses, and adjustments based on contracts and service changes
Manage third-party billing, including Medicare, Medicaid, private insurance, and long-term care providers
Monitor accounts receivable and follow up on outstanding balances to ensure timely payments
Process incoming payments via check, electronic transfer, and credit card, applying them correctly to resident accounts
Work with residents and families to address billing questions, payment plans, and financial discrepancies
Maintain billing records that comply with federal, state, and local regulations, including HIPAA requirements
Stay updated on relevant Medicare and Medicaid billing guidelines to ensure compliance
Prepare and submit reports for audits and regulatory purposes as needed
Reconcile charges, payments, and account balances on a routine basis to ensure the accuracy of resident accounts
Identify, investigate, and resolve discrepancies in billing and payment records efficiently
Partner with admissions staff to ensure seamless onboarding of residents, including setup of billing details
Communicate with accounting or finance teams regarding account status and revenue projections
Serve as the primary point of contact for billing-related inquiries from residents, families, and staff.

Requirements:

High school diploma or equivalent required
associate or bachelor’s degree in accounting, finance, or a related field preferred
Minimum of 2-3 years of experience in billing, account receivables, accounting preferably within a healthcare or senior living environment
Familiarity with Medicare, Medicaid, and private insurance billing processes is strongly desired
Expertise with billing software and tools (e.g., point-of-sale systems, accounting software, or healthcare billing platforms)
Strong attention to detail and accuracy in financial data entry and reconciliation
Excellent customer service and communication skills, with the ability to address sensitive conversations professionally
Proficient in Microsoft Office Suite, especially Excel and Word
Knowledge of HIPAA and other relevant regulations governing billing and financial data confidentiality.

What we offer:

403b retirement planning
FSA
tuition assistance
paid time off
paid holidays

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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