Branch Service Executive, HSBC

Branch Service Executive

HSBC

Location:

Hong Kong, Central

Category:

Banking

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking high-calibre professionals to join our retail distribution team, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development.

Job Responsibility:

Provide quality customer service to our retail customers in branch network
Proactively identify customer needs and offer appropriate banking services and solutions
Participate in promotional campaigns to acquire new business and strengthen customer loyalty
Maintain awareness of operational risks and adhere to relevant policies and guidelines

Requirements:

University degree / Associate degree holders
or HKCEE / HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also welcome
Relevant professional qualification in insurance and investment is an advantage
Strong service and sales orientation, self-motivated with good communication skills
Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Ability to manage complex interactions effectively
Shown strong situation awareness, strong desire to learn and able to work in Agile environment

Nice to have:

Relevant professional qualification in insurance and investment

What we offer:

Attractive basic salary
Healthcare insurance coverage including yourself and your family
Retirement benefit scheme with employer’s contribution
Employee Share Purchase Plan
18-30 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
Recognizable corporate training and development program
Progressive career advancement opportunities

Additional Information:

Job Posted:

March 21, 2025

Expiration:

April 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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