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This role will serve as the bridge between the IT department and business units, providing technical solutions that meet the needs of the business. The successful candidate will understand the operations of the business units they support, and will use their knowledge of IT systems and capabilities to identify opportunities for process automation and function enhancement.
Job Responsibility:
Act as a liaison between the IT organization and the business community to provide technical solutions that meet user needs
Analyze the operations of business partners to understand their strengths and weaknesses and identify opportunities to automate processes and functions
Assist in the redesign and documentation of business processes as needed for the introduction of new technology
Translate high-level business requirements into functional specifications for the IT organization, and manage changes to these specifications
Educate the IT organization on the direction of the business
Facilitate communication between business units and IT from initial requirements to final implementation
Use understanding of technological trends to propose solutions that will give the enterprise a competitive edge
Make recommendations on whether to buy or build solutions
Requirements:
Act as a liaison between the IT organization and the business community to provide technical solutions that meet user needs
Analyze the operations of business partners to understand their strengths and weaknesses and identify opportunities to automate processes and functions
Assist in the redesign and documentation of business processes as needed for the introduction of new technology
Translate high-level business requirements into functional specifications for the IT organization, and manage changes to these specifications
Educate the IT organization on the direction of the business
Facilitate communication between business units and IT from initial requirements to final implementation
Use understanding of technological trends to propose solutions that will give the enterprise a competitive edge
Make recommendations on whether to buy or build solutions
Exceptional communication skills, able to explain complex technical concepts in an accessible manner
Proven ability in creating clear and comprehensive documentation
Understanding of operations and the ability to streamline processes
Strong negotiation skills, capable of effectively resolving conflicts and making beneficial agreements
Experience in project implementation and monitoring its progress
Ability to act as a liaison between various stakeholders and teams
Proficiency in creating detailed specification documents for technical solutions
Degree in Computer Sciences or a related field is preferred
Experience in creating and maintaining Business Requirement Documents
Familiarity with working in a Business Unit or similar corporate structure
Demonstrated ability to collaborate effectively with business partners
Up-to-date knowledge of technological trends and ability to apply this knowledge in problem-solving
Proven experience in designing and implementing technical solutions
Experience in automating processes, increasing efficiency and reducing errors
Knowledge of information systems and their role in business operations
Degree in Business Administration or a related field is preferred
Ability to create functional specifications for software applications and systems
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