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Business Execution Consultant - Payments Command System

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India, Hyderabad

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Payments Command Center (PCC) comprises of 2 sites responsible for supporting payment processing operations groups and, through them, our customers and businesses by: monitoring of WF’s end-to-end payment flows; management of alerts; and centralized issue of communication. PCC sites operate 24x7x365 include remote managerial responsibilities across multiple time zones, including on-call responsibility for critical issues that impact the payment ecosystem. The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc) and origination channels (e.g.CEO, Payment Mgr, etc).

Job Responsibility:

  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
  • Determine areas of strength or Business Execution opportunity within defined scope of work
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work direction to less experienced Strategy and Execution staff

Requirements:

  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in Payment Operations, Production Support or Information Technology or equivalent knowledge of payments and payment technology
  • Experience in a 24 x 7 functions or organizations highly preferred
  • Able to perform shift work (incl. Night Shifts) and ready for deployment in a 24x7x365 day environment
  • Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products
  • Knowledge on Message types of SWIFT, FED WIRE, CHIPS and Telex an advantage
  • Good in both verbal and written communication skills
  • Good investigation and problem-solving skills
  • Organizational and detail-oriented skills
  • Ability to handle high volume and short SLA or turnaround time
  • Ability to work in changing and fast paced work environment
  • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multitask

Nice to have:

  • ISO know how
  • RPA/AI know how

Additional Information:

Job Posted:
March 28, 2025

Expiration:
April 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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