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Business Execution Consultant - Payments Command System
Wells Fargo
Location:
India,Hyderabad
Category:
Banking
Contract Type:
Not provided
Salary:
Not provided
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Job Description:
The Payments Command Center (PCC) comprises of 2 sites responsible for supporting payment processing operations groups and, through them, our customers and businesses by: monitoring of WF’s end-to-end payment flows; management of alerts; and centralized issue of communication. PCC sites operate 24x7x365 include remote managerial responsibilities across multiple time zones, including on-call responsibility for critical issues that impact the payment ecosystem. The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc) and origination channels (e.g.CEO, Payment Mgr, etc).
Job Responsibility:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
Determine areas of strength or Business Execution opportunity within defined scope of work
Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
Collaborate and consult with leaders and executive management
Provide work direction to less experienced Strategy and Execution staff
Requirements:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience in Payment Operations, Production Support or Information Technology or equivalent knowledge of payments and payment technology
Experience in a 24 x 7 functions or organizations highly preferred
Able to perform shift work (incl. Night Shifts) and ready for deployment in a 24x7x365 day environment
Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products
Knowledge on Message types of SWIFT, FED WIRE, CHIPS and Telex an advantage
Good in both verbal and written communication skills
Good investigation and problem-solving skills
Organizational and detail-oriented skills
Ability to handle high volume and short SLA or turnaround time
Ability to work in changing and fast paced work environment
Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multitask
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