Business Intelligence Manager, T-Mobile

Business Intelligence Manager

T-Mobile

Location:

United States, Overland Park

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

89600.00 - 161600.00 USD / Year

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Job Description:

The Business Intelligence Manager is responsible for guiding the business through the analysis of quantitative & qualitative data. This role requires the creation of customer-centric solutions/approaches driven by data analysis, business acumen, creativity, and effective communication. This position will participate in the design and development of reporting structures and interfaces, as well as administration of standardized reports to be applied across business teams. Deliver business insights and findings in succinct and creative ways using data visualizations for a broad audience, including all levels of leadership, technology, business and finance.

Job Responsibility:

Support the analytic needs of the business by using data from various sources (e.g. call centers, SAP, & Business Objects)
Guide data strategy across multiple touch points (e.g. POS tool, surveys, market research)
Build comprehensive dashboards from different data sources for presentations to senior management
Lead the process of driving core insights from available data and build strategies to improve the customer experience & performance
Provide analysis for sales representative, supervisor, call center, partner, & financial performance
Present analysis & strategies to senior management in verbal & written forms
Conduct competitive analysis to inform offers & processes

Requirements:

Bachelor's Degree Business, Statistics or similar field
4+ years of experience with business intelligence tools (e.g. Business Objects, Cognos, Hyperion, etc.)
4+ years of experience in reporting & analyzing performance & data visualization (Tableau
PowerBI)
4+ years of experience in sophisticated analytics, which include SQL/ETL of complex datasets, competitive analysis, quantitative analysis & research
SQL Intermediate technical skills (DataViz
SQL
automation
report/metric design
algorithms/modeling)
Intermediate analytical skills including problem solving and critical reasoning
Experience communicating/consulting
influencing
relationship management
Functional knowledge of Telecom
Supply Chain
Network Technology
Procurement (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Functional knowledge of Telecom
Supply Chain
Network Technology
Procurement

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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