Business Navigation and Operations Manager, IKEA

Business Navigation and Operations Manager

IKEA

Location:

Morocco, Mohammédia

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process.

Job Responsibility:

Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process
Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability
Provide accurate, relevant and user-friendly business information for effective decision-making
Analyze business information and identifying business opportunities
Be an active business partner and contribute to business development initiatives
Establish follow-up mechanisms for projects
Work with other functions to assure the alignment of business information
Secure the business steering process works well in the store and that the store management is working towards agreed upon goals
Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning
Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight
Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals
Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these
Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance
Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs)
Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone
Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated
Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals
Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is up-dated
Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals
Encourage your team and colleagues to discover even more effective and cost conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure
Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this you always consider the sustainability aspect and the environmental impact
Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers’ expectations, whilst securing our long-term profitability
Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals

Requirements:

Interest in people’s everyday life at home and in home furnishing
Experience of working in a customer-focused service industry
Experience of setting and implementing long-term strategic plans, setting budgets and following up goals
Ability to prioritise and organise work and make the most efficient use of time available
Understand profit and loss and how to affect its result through departmental actions
Ability to set expectations and provide clear direction
Experience of using knowledge of customer behaviour to develop business plans
Excellent oral and written communication skills
Highly-analytical with strong attention to detail
Interested in home furnishing, people’s life at home and the IKEA product range
A passion for developing people and talent
Driven to exceed goals through people
A passion for sales & operations and working in a fast-paced and constantly changing retail environment
BSc or MSc in Finance or Business Controlling
Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills
A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business
Proven record of consistently meeting agreed budgets and goals, and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals
Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information
Ability to communicate confidently and clearly in English, both verbally and in writing
Experience of working in a fast-paced retail environment
Experience and interest in retailing and/or home furnishing
Experience of leading and managing a team preferably gained in retailing and/or sales
High level of proficiency in Microsoft Office applications (especially Excel)
Experience of adapting to different styles of working to get the best out of all the team (situational leadership)

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.