Business Process Analyst, Robert Half

Business Process Analyst

Robert Half

Location:

United States, Princeton

Category:

Consulting

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The selected candidate will be expected to analyze business processes within the company and propose improvements using their expertise in Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, Microsoft Word, AB Testing, Agile Scrum, Business Process Functions, Business Requirement Document, and Claim Administration.

Job Responsibility:

Analyze current business processes and suggest improvements
Utilize Atlassian Jira to manage tasks and processes
Implement CRM tools to enhance customer relationship management
Conduct Gap Analysis to identify areas for improvement
Use Microsoft Excel and Word to document findings and recommendations
Perform AB Testing to validate the effectiveness of proposed changes
Work within an Agile Scrum framework to ensure timely delivery of improvements
Understand Business Process Functions to align improvements with business objectives
Prepare Business Requirement Documents to detail process changes and improvements
Oversee Claim Administration to ensure proper handling of customer claims

Requirements:

Proficiency in using Atlassian Jira for project management
Experience in using CRM software for customer relationship management
Strong skills in conducting Gap Analysis to identify improvement areas
Proficient in using Microsoft Excel for data analysis and reporting
Ability to use Microsoft Word for documentation and reporting
Experience in AB Testing to optimize business processes
Familiarity with Agile Scrum methodology for project management
Understanding of Business Process Functions and their applications
Experience in creating Business Requirement Documents to guide project execution
Knowledge of Claim Administration processes in a business setting

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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