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The Business Risk and Control Senior Analyst is responsible for supporting elements of the Citi Risk and Controls (CRC) Manager Controls Assessment (MCA) system transforming the design and delivery of the new MCA system. Assists Product Owners with interacting with wide-ranging stakeholders across Central Controls and within various risk and control areas across the enterprise. Requires experience with technology, operational risk management practices and methods, a familiarity of their intersection, along with good organizational skills.
Job Responsibility:
Contribute to compilation and revision of MCA technology book of work
Track the development, enhancement and oversight of 1-2 components in MCA system
Participate in working groups with In-Business Architects and their nominees
Track User Acceptance Testing (UAT) progress
Deliver User training on new and existing system functionality and the MCA Program
Act as component Subject Matter Expert (SME)
Assist in driving resolution to user queries and concerns
Updating the system user guide and developing release notes
Finalizing and publishing technology communications
Participate in development of tactical and strategic solutions with management
Requirements:
Relevant experience in financial services
Experience operating in a complex environment with diverse, cross-functional teams operating internationally
Relevant experience in risk identification, assessment, monitoring, and remediation
Experience in Front Line Risk, Operational Risk or Internal Audit
Experience operating in a dynamic, project-based environment with variable stakeholders, shifting priorities, and tight deadlines
Familiarity with end-to-end software product development, specifically with a Risk or Controls application
Familiarity with Agile development methodologies and Software Development Lifecycle (SDLC)
Strategic thinker
Strong quantitative and qualitative analytical skills
Excellent organizational skills
Strong MS office knowledge including Excel, Word and PowerPoint
Familiarity with Jira or similar Agile project management software
Effective team player
Strong written and verbal communication skills
Ability to proactively improve existing processes
Ability to work within tight deadlines and shifting priorities
Unwavering commitment to co-operative and collaborative working
Ability to speak confidently and authoritatively on a range of subjects and influence opinion of counterparts
Strong attention to detail
University degree
Nice to have:
Familiarity with end-to-end software product development, specifically with a Risk or Controls application
Familiarity with Agile development methodologies and Software Development Lifecycle (SDLC)
Familiarity with Jira or similar Agile project management software
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
A discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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