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This role will report into the Client Control - Policies, Regulations, Issue Management, and non-Regulatory Engagement Lead (C15) and will be responsible for implementing key processes and establishing adequate governance around Engagement Coordination as Issue Remediation. In addition, the role will be working closely with 1st, 2nd and 3rd LoD teams towards fulfilling the roles and responsibilities related to the above processes.
Job Responsibility:
Supporting the Issue Quality Assurance and issue pre-validation processes
Overseeing the process of reporting, monitoring and thematically analysing issues
Facilitate Issue Management engagement throughout the lifecycle
Act as a key resource for Client teams’ issue owners
Design, execute and report to issue owners and Client senior management
Lead the Client Organization’s issue monitoring, reporting, and analysis
Prepare Issue reporting for Governance Committees and Management Forums
Create and implement appropriate analysis methodology
Develop reporting and analysis to conduct thematic reviews
Continuously improve processes and establish best practices
Build relationships with the various Issues Management partners
Assist management in guiding and influencing standards and procedures
Requirements:
Relevant experience in risk, compliance, audit, or related control functions
Project management skills and excellent organizational, multi-tasking skills
Excellent analytical skills
Experience in working with various risk and control systems and reporting requirements
Strong communication skills
Bachelor’s/University degree or professional qualifications
Nice to have:
Self-motivated, highly adaptive, detail oriented
Strong willingness to learn and grow
Ability to work collaboratively with regional and global partners
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