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The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify control and operational weaknesses, risks associated with the credit processes, training needs, and process deficiencies.
Job Responsibility:
Support the Head of Financing and Securitization In-Business Quality Assurance on discussions to define the Quality Assurance function and reviews across ICM coverage universe
Assist in providing effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support in the establishment of processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the ICM In-Business Quality Assurance – Financing and Securitization QA Manager, support execution of the following: Consistent and objective assessments during QARs
Subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Assistance in synthesizing and preparing quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Assist WCR IBQA function in the establishment of WCR In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Assist In-Business QA Head of Financing and Securitization to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Global Head of WCR In-Business QA on internal projects and initiatives
Support ICM Risk Analysis Voice of the Employee (VOE) initiatives
Travel (less than 10%)
Requirements:
Demonstrable quality control / quality assurance experience, including 3-5 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
Understanding of risk management and controls frameworks related to counterparty credit risk management or another financial risk discipline
Understanding of policies and procedures with the ability to execute change seamlessly
Potential to understand complex counterparty credit product structures, and ideally versed in securitization and credit financing products as well as underwriting, infrastructure financing and funding solutions related to acquisition finance
Ideally some background on core credit analysis for large corporate and finance industries to properly evaluate process and quality breaks within the quality assurance function
Awareness and adherence to the control environment including Quality Assurance and Quality Control
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
Evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Ideally, experience in preparing presentations for seniors
Good Microsoft Office (Word, Excel, and PowerPoint) skills
BA/BSc or higher degree in Business (MBA), or any other related subject
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