Business Services Specialist II

• Arbitration Management: Oversee daily arbitration lists for Phoenix and Tucson, ensuring smooth operations
• Inspection Coordination: Enter inspections in VCF, update Salesforce notes, and manage dealership send-outs
• Email Handling: Respond to arbitration emails from various auctions, coordinating inspections, estimates, and rechecks
• Process Improvement: Develop and implement changes to enhance efficiency and transparency
• Collaboration: Work with reporting to facilitate cooperation across all recon shops (Mech, Body, Cert, etc.)
• Customer Service: Address inquiries and resolve issues, providing accurate and friendly service
• Data Entry: Perform data entry in AS 400 and other systems as needed
• Account Management: Maintain effective communications and ensure customer requirements are met
• Inventory Management: Maintain and communicate office inventory and ordering
• Safety Excellence: Support all safety activities and champion company values
• Professional Growth: Set an example in behavior, championing company values and ensuring respectful treatment of all employees

• A High School Diploma/GED and 3 years office experience required
• Strong communication and interaction skills required
• Effective and competent supervisory, office management, and organizational skills required
• Good computer and software knowledge, including AS400 essential
• Must be well-organized, thorough, and attentive to details
• Must be a self-starter able to work problems through to successful completion
• Must be team-oriented, pleasant, and professional. Must be willing to work closely with others, often under tight time constraints
• Ability to work well with others and maintain focus and productivity under compressed deadlines is required
• Ability to sit or stand for prolonged periods of time
• Experience in the automobile industry or the Auction business preferred

Experience in the automobile industry or the Auction business

• A competitive salary and top-notch bonus/incentive plans
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules
• Comprehensive healthcare coverage from day one, with multiple options for individuals and families
• Generous 401(k) retirement plans a company match
• Professional development and continuing education opportunities
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance
• Extra perks like pet insurance, employee discounts and much more