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We are offering a long term contract employment opportunity for a Business System Analyst II in Glen Allen, Virginia. In this role, you will serve as the main systems manager for assigned platforms, aligning the company's technology with business strategies. Your role will involve needs assessments, cost/benefit analysis, and transforming business and end user requests into practical solutions.
Job Responsibility:
Translate business needs into technical requirements to guide the implementation of new features, systems, and enhancements
Collaborate with vendors to ensure the system solution meets business needs
Communicate with decision makers, system owners, and end users to define business, financial, and operational requirements and system goals
Represent the business in presenting new systems/applications to the Application and Architecture Review Board
Lead design sessions for new systems or functionalities to improve business processes, operations, and information process flow
Develop and maintain design documentation, data flow diagrams, and workflows, documenting integration points between systems across the organization
Conduct systems analysis including creation of technical requirements, access framework, data flow, and operational process mapping
Improve systems and operational workflows by studying current practices and proposing modifications or enhancements
Review existing systems, analyze their effectiveness and efficiency, and develop strategies for improvement or further leveraging
Provide ongoing support structure and document Roles and Responsibilities before an application or system is approved for production readiness
Troubleshoot issues in alignment with the Problem and Incident Troubleshooting process
Represent production changes to the Change Control Board, complying with the process requirements
Participate in and lead system and unit testing for modified and new systems, providing post-implementation support
Requirements:
Demonstrated experience in Customer Service
Proficiency in preparing and maintaining Documentation related to business operations and procedures
Experience in managing Operations and implementing Procedures
Strong Research skills, with the ability to Review and analyze data effectively
Proven ability in Design and Presentations of business strategies and plans
Knowledge of Benefit Functions and their role in business operations
Experience in Production management, including working with Vendors and handling Troubleshoot scenarios
Ability to Perform Ad Hoc Financial tasks as required
Experience in the Implementation and Engineering of business systems
Familiarity with best Practices in business system analysis
Excellent Communication Skills, with the ability to liaise with various Stakeholders
Proven ability to Execute tasks efficiently and manage system Upgrades
Knowledge of Framework structures and Computer Sciences
Understanding of Business Process Functions and ability to create a Business Requirement Document
Experience in system Enhancement and improvement initiatives
What we offer:
Medical, vision, dental, and life and disability insurance
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