Butler Supervisor, Marriott Bonvoy

Butler Supervisor

Marriott Bonvoy

Location:

Malaysia, Langkawi

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

Job Responsibility:

Greet guests upon arrival
Articulately explain details and amenities available
Respond to guest requests for special arrangements or services
Gather, summarize, and provide information to guests about the property and the surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, and motivating and coaching employees.

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
None

What we offer:

Equal opportunity employer
Non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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