Butler, Marriott Bonvoy

Butler

Marriott Bonvoy

Location:

Italy, Florence

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

Job Responsibility:

Greet guests upon arrival and articulately explain details and amenities available
Respond to guest requests for special arrangements or services
Follow up to ensure satisfaction
Provide information to guests about the property and surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Inspect guest rooms after cleaning
Assist Housekeeping management
Document and resolve issues
Assist management in hiring, training, scheduling, evaluating, counseling, and motivating and coaching employees

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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