Call Center Specialist, Robert Half

Call Center Specialist

Robert Half

Location:

United States, Oakland

Category:

Call Center

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are in search of a Call Center Specialist to join our team in the Government sector, based in Oakland, California. As a Call Center Specialist, you will be tasked with a variety of clerical and data entry duties, as well as front desk reception tasks. This is a 60 day contract employment opportunity.

Job Responsibility:

Handle front desk reception duties including mail delivery and retrieval
Execute a high volume of data entry tasks
Organize and fulfil copy and print requests
Assist with food order arrangements
Provide clerical support as needed
Manage office recovery and clean-up post meetings
Capability to Provide Clerical Support to other team members is crucial
The applicant should display a collaborative attitude, assisting colleagues with their clerical tasks as needed

Requirements:

Proficiency in data entry, with an emphasis on accuracy and speed
Experience with Microsoft Excel is required
Familiarity with computer data entry systems and software
Ability to perform data entry tasks with minimal supervision
Experience in performing detail-oriented duties
Ability to provide clerical support to various departments as needed
Excellent communication and customer service skills
Ability to handle high volume calls and resolve customer issues effectively
Ability to work in a fast-paced and high-pressure environment
High school diploma or equivalent required
Prior call center experience in a government setting is a plus

Nice to have:

Prior call center experience in a government setting

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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