Case Manager – Personal Injury, Allianz

Case Manager – Personal Injury

Allianz

Location:

Australia, Brisbane

Category:

Insurance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Job Responsibility:

Managing CTP claims portfolio from lodgement to finalisation
Building effective working relationships with a variety of key stakeholders including injured claimants and their solicitors, and rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
Assessing claims for reasonable and necessary treatment and rehabilitation requirements
Assessing and managing injury needs of claimants, handling correspondence regarding CTP benefits, treatment and rehabilitation, and interpreting medical reports

Requirements:

Insurance Claims experience preferred but not a must
Having a genuine customer focused approach
Negotiation and conflict resolution skills
Ability to work in a high-pressure environment

What we offer:

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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