Case Manager – Personal Injury, Allianz

Case Manager – Personal Injury

Allianz

Location:

Australia, Hobart

Category:

Insurance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Job Responsibility:

Build effective working relationships with injured customers, family members, legal providers, and medical professionals to drive successful outcomes
Proactively manage claims, identifying, manage return to work barriers on individual claims and implement strategies to address these
Make key liability decisions and assess claims for reasonable and necessary treatment
Assess and manage injury needs, handle correspondence regarding workers compensation benefits, treatment, rehabilitation, and interpret medical reports
Provide timely and effective responses to customer needs and ensure accurate processing of claims

Requirements:

Experience in a comparable industry or case management experience is desirable but not essential
Strong drive and interest in leveraging your customer-focused experience to grow a career in case management
Known for your empathetic style and customer-focused approach, allowing you to ‘walk beside our customers’
Ability to handle difficult situations professionally while resolving complex issues
Ability to work collaboratively in a team environment, providing advice and guidance to other team members

What we offer:

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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