Case Specialist, Robert Half

Case Specialist

Robert Half

Location:

United States, San Diego

Category:

Human Resources

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Case Specialist will play a key role in providing direct support and advocacy to Farsi, Dari, and Pashto-speaking clients. This position involves conducting needs assessments, connecting clients with vital services, and guiding them through complex systems to help them achieve personal and family goals.

Job Responsibility:

Conduct client intakes, needs assessments, and develop personalized service plans
Provide one-on-one case management and ongoing support to Farsi, Dari, and Pashto-speaking clients
Advocate for clients' access to healthcare, housing, legal aid, employment, and educational resources
Build and maintain relationships with community organizations, government agencies, and service providers
Connect clients with appropriate resources and assist in navigating application processes
Accurately document client interactions, service plans, and progress notes in the case management system
Prepare reports for internal tracking and external reporting requirements
Use fluency in Farsi, Dari, and Pashto to provide sensitive, clear communication
Educate clients on available services and their rights in culturally appropriate ways
Participate in community outreach efforts to raise awareness of the organization’s programs
Lead workshops or informational sessions for Farsi, Dari, and Pashto-speaking communities

Requirements:

Fluency in Farsi, Dari, and Pashto (spoken and written)
Bachelor’s degree in Social Work, Human Services, Psychology, or a related field (preferred)
2+ years of experience in case management, client advocacy, or a related field, preferably in a nonprofit setting
Strong interpersonal, organizational, and problem-solving skills
Proficiency in case management software and Microsoft Office Suite
Ability to navigate sensitive cultural contexts with empathy and respect

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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