Casualty Claims Handler, Lawes Consulting Group

Casualty Claims Handler

Lawes Consulting Group

Location:

United Kingdom, Glasgow

Category:

Insurance

Contract Type:

Employment contract

Salary:

34000.00 GBP / Year

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Job Description:

We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.

Job Responsibility:

Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
Identify and handle customer complaints effectively
Negotiate settlement of claims and ensure high levels of customer care
Engage with internal partners and clients to ensure fair and robust investigation of claim cases
Participate in audits when required
Handling a portfolio of up to 350 casualty claims
Dealing with policyholders and brokers
Attending review meetings
Providing a professional claims service at all times

Requirements:

Previous claim handling experience
Experience in the financial services or insurance sector preferred
Experience dealing with Casualty Claims is advantageous
Proficiency in Microsoft Office applications
Proven work experience in a customer-facing environment
Experience working in a commercial insurance claims environment is advantageous
Excellent customer service skills
Strong written and verbal communication skills
Ability to acquire new IT skills

Nice to have:

Experience dealing with Casualty Claims is advantageous
Experience working in a commercial insurance claims environment is advantageous

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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